What are the value-added services EMA Care adds compared to current services and medical insurance alone?
ITEM | Current Practice – Foreign Students | EMA Care Practice |
Attending emergencies or appointments | Student goes alone or the school sends a madrich/ counselor. Some schools send non-medical faculty members. Neither option has health knowledge to know if optimal care is being received. | Health professional attends emergency or appointment, ensures optimal, US level services are being provided. |
Communications | Parents call administrators regarding their child’s health situation. Administrators are not medical professionals and cannot answer to quality and level of care provided. | EMA Care professionals field parental calls and provide & facilitate communication services between parents, student, school, and health providers. This includes translation services. |
Appointments | Most of the time students are responsible to make their own appointments. In rare cases insurance company or yeshiva will make appointments. Before the Gap-year, most students have never been to the doctor without their mother/ parent. | EMA Care will refer students to best, English -speaking providers and organize appointments, send reminders and instructions, & attend if needed. |
Health Promotion | None | We send regular health promotion updates to students and families about health care issues related to them. This includes local outbreaks, immunization information, travel information, health warning, and other health promotion information. |
Case management | Pre-existing conditions are usually NOT covered by travel health insurance companies. No case management services are available. Many students get lost in the “system” when they are all of a sudden are responsible for their own health needs. This results in many unnecessary emergencies, crises, and worried parents. | EMA Care helps students manage their health needs when in Israel. With referrals & even coordination from health providers in the US, we remind the student about their appointments, tests needed, and follow up by communicating with student, school, health providers, and parents as needed. |
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