EMA Care Blog

Our Blog covers recent, relevant and helpful health and healthcare news

Cultural Differences May Affect Your Medical Care in Israel

shutterstock_256204552

There are many cultural differences between Israel and other countries.  Anyone who has had any business interaction here will vouch for that! But did you know that culture also affects your health care? We are not only talking about a language barrier. A visitor to Israel who ends up in the emergency room will undergo an overwhelming, disorienting, truly foreign experience.

The three ways cultural differences may affect your healthcare in Israel:  

1.Chutzpah- Israeli chutzpah is world famous. It is how the commandos raided Entebbe and freed the hijacked passengers 40 years ago this week. It is also why other people in an emergency room will think their problem is more important than yours and try to cut ahead of you in line.  They are not trying to be rude, they just want to get the job done (a doctor to examine them). 

2.Family- Family ties in the Israeli culture run deep. This is a cross-cultural phenomenon among the sub-cultures in Israel. No one comes to the ER or a hospital room alone.  Children, cousins, neighbors, friends, parents, aunts, uncles… each patient can be accompanied by many people.  When ALL of these people use their Chutzpah (often all at the same time)… you can be sure that they will get attention! 

3.Protexia- every tourist needs to learn this word. Israeli society runs on protexia. Protexia loosely means “protection” as in - connections that you have.  Israel is a small country, and there are probably 3 degrees of separation (not six) between most of the population. Here in Israel protexia can be ANYONE: family, comrades who served with you in the army, your cousin’s best friend, or even the people you bought your apartment from (true story).*

If you, a tourist or a new immigrant to Israel, enters the ER or hospital… and you do not have either chutzpah, extended family, or protexia, you may be in for a long wait, you may not receive the best medical care available, and you will experience heightened anxiety.   If admitted to the hospital for a longer stay, it will grow even more frustrating.  Israeli doctors and nurses are excellent… but Israel’s hospitals are the most overcrowded in the developed world (source: Organisation for Economic Co‑operation and Development). Nurses are very overworked and may have little patience or English to explain your situation. It will be challenging to understand what is going on, to communicate to your doctor back home, or even to understand the medication you are being given.

Let EMA Care use a little bit of chutzpah and an endless supply of protexia, to be like your family.  We will do our best to assure you optimal care.

*As a new immigrant, a colleague burned her arm badly and rushed to the hospital.  She didn’t know where to turn, so she called the previous owner of her new home, knowing that he was a physician. He came immediately, bypassed the ER, and took very good care of her.  That is protexia!

EMA Care provides medical concierge, case management, and patient advocacy services to tourists, students and residents of Israel. Contact us today to schedule your free consultation.

http://healthcareisrael.com 

052-639-8444    info@healthcareisrael.com 

×
Stay Informed

When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them.

Travel health insurance - luxury or necessity?
The Jerusalem Post: Poised for change - Nursing ge...

Our Latest Blogs

31 October 2021
You have decided to make your Aliyah and currently take prescription medications. How can you continue with your medication regimen in Israel? How can you ensure that your medications are available in Israel and how do you communicate the need for th...
17 October 2021
During the Coronavirus pandemic, many people have been worried about the upcoming Flu season. But to everyone’s surprise, the numbers in the southern hemisphere were the lowest they have been in a long time. “Never in my 40-year career have we ever s...
10 October 2021
Rheumatoid arthritis is an autoimmune chronic inflammatory disorder. Many people think that this disease only affects one’s joint - but it can also affect other things such as skin, lungs, heart, and blood vessels. About 40% of Adults have Rheumatoid...

EMA Care in the News

05 September 2021
Medical Care during the Holidays can be tricky in Israel especially if you do not speak Hebrew. During the holidays, many medical offices and hospitals are operating on Shabbat mode. Shabbat mode means that personnel is cut to minimum staffing, many ...
19 July 2021
Over the years, we've been approached by people who've asked us about different kinds of diets and food plans. Intermittent fasting has become very popular over the last few years. It is a method of dieting that restricts the amount of time you are a...
11 July 2021
 Telemedicine is a great option for caring for geriatric populations in Israel. This is especially true during the Covid-19 pandemic. Over the years, we’ve had many clients who care for their older, dependent parents. Take our clients, the A fam...

What Our Clients Say

Amazing!

"Amazing! HaShem should bless all of you! This service you offer after everything we have been through is a bracha. I can’t thank you enough!"

-WF -New Jersey

Read More...

Our COVID-19 WhatsApp informational group

Thank you so much for your help. I can't tell you how this Whatsapp group helps all of us. It makes everyone so much more relaxed to have real good information and have somewhere to ask questions, I am so grateful!
Read More...

Our COVID-19 WhatsApp informational group

I want to express my appreciation for these very informative updates.

Thank you so much

Read More...

Entry to Israel services

Your team was so attentive to my needs. Everyone was so incredibly quick to respond and were proactive when they were able!

Read More...

Interview with Dr. Mobeen & Dr. Eliana Aaron

Many thanks for your hour-long session on Dr. Syed's YouTube channel. This is the best Hasbara Israel could wish for!

Read More...

EMA Care information and Q&A conference

Thank you for the zoom (and all your updates). It was great. I wish the news was like that. Straight forward, factual, unemotional.  Bravo to both of you ladies!! 

Read More...

EMA Care information and Q&A conference

Thanks so much for your time and attention! It was excellent! Thank you guys so much for organizing.

Read More...

EMA Care information and Q&A conference

Thank you! Very helpful and comprehensive.

Read More...

WhatsApp groups

I really appreciate being apart of your WhatsApp groups. It keeps me informed and up to date!

Read More...

Ema Care WhatsApp groups

I have been following your updates closely and I really appreciate your posts and I know that I am reading accurate information 

Read More...