About EMA Care

We provide case management and medical concierge services in Israel
About EMA Care

I write to express my hakarat hatov (positive recognition) and my gratitude to the two health professionals from EMA Care that have been from the start professionally involved and continue to be interested in my care and long-term recovery.

After a serious fracture, I was hospitalized in the north, and my insurance company recommended EMA Care services to help me. After a surgeon was pressuring me to sign consent for surgery, I realized that I needed to remain alert and therefore declined their offer of pain medications.

In the morning, the physicians had met and decided to proceed with surgery. My leg was not more swollen than the night before. I knew I was in trouble and felt very unsafe being there. I did not want surgery, and I wanted to return to the US for another opinion (Turns out, I didn’t need the surgery).

I called my travel insurance and they immediately responded and sent health professionals from EMA Care to visit me and to assess the situation, all the while coordinating with EMA Care to transfer me to a well reputed hospital in Jerusalem. At the same time, EMA care was coordinating my return to the US through my US insurance company, which was my preference.

Meanwhile, the health professional, from EMA Care were helping me in so many ways, too numerous to sketch in detail. Eliana, from her location, was constantly in touch with me, and Shani, who visited me, was in touch with Eliana throughout the ordeal. Shani, compassionately, remained at my bed side beyond her allotted time. Eliana informed me of my patient rights, including that I had the right to refuse surgery.

Shani also introduced me to the social worker, Talia, at Poriah, which turned out to be of great benefit for me in getting the Clexane treatment and the necessary Fit-to- Fly document for my flight back to the States. The administration of Clexane was done upon Eliana’s  urging.

It was bashert and brilliant thinking by Eliana to ask Shani to be my attendant on the flight. Eliana, on my behalf, had successfully advocated that an attendant should accompany me. My US insurance finally agreed to a non- medical attendant. Eliana knew that by asking Shani (a health professional), I would have the best of both terms. And in reflection, having Shani accompany me was really critical to my well-being on the flight. She even taught me on the plane how to use crutches!

Shani graciously took Yad Sarah’s crutches back with her to Israel. The EMA Care team was an exceptional human resource for me and I am sure that I am not the only one to reap patient care benefits from them.

These health professionals are amazing: they use good judgment, are skilled and professional and give their hearts to the people under their care.

Please thank them on my behalf and know that you are truly blessed in using their services. I feel fortunate to have been the recipient of the medical attention and bed-side care given by the EMA Care staff, including Eliana and Shani.

B’hatzlachah u’bivrachah.

LM, New York

Our Latest Blogs

19 September 2021
Tishri is a very special month. Sukkot occurs during this time and many people take time to reconnect with themselves and with their family. There are many activities that allow for people to rediscover each other and enjoy moments with people to mat...
12 September 2021
It’s hard to recall a Yom Kippur in Israel that did not include hearing of someone fainting from dehydration.  This year Yom Kippur will be a little different. The Coronavirus pandemic is the cause for a lot of changes in society with the most s...
05 September 2021
Medical Care during the Holidays can be tricky in Israel especially if you do not speak Hebrew. During the holidays, many medical offices and hospitals are operating on Shabbat mode. Shabbat mode means that personnel is cut to minimum staffing, many ...

EMA Care in the News

05 September 2021
Medical Care during the Holidays can be tricky in Israel especially if you do not speak Hebrew. During the holidays, many medical offices and hospitals are operating on Shabbat mode. Shabbat mode means that personnel is cut to minimum staffing, many ...
19 July 2021
Over the years, we've been approached by people who've asked us about different kinds of diets and food plans. Intermittent fasting has become very popular over the last few years. It is a method of dieting that restricts the amount of time you are a...
11 July 2021
 Telemedicine is a great option for caring for geriatric populations in Israel. This is especially true during the Covid-19 pandemic. Over the years, we’ve had many clients who care for their older, dependent parents. Take our clients, the A fam...

What Our Clients Say

Our COVID-19 WhatsApp informational group

Thank you so much for your help. I can't tell you how this Whatsapp group helps all of us. It makes everyone so much more relaxed to have real good information and have somewhere to ask questions, I am so grateful!
Read More...

Our COVID-19 WhatsApp informational group

I want to express my appreciation for these very informative updates.

Thank you so much

Read More...

Entry to Israel services

Your team was so attentive to my needs. Everyone was so incredibly quick to respond and were proactive when they were able!

Read More...

Interview with Dr. Mobeen & Dr. Eliana Aaron

Many thanks for your hour-long session on Dr. Syed's YouTube channel. This is the best Hasbara Israel could wish for!

Read More...

EMA Care information and Q&A conference

Thank you for the zoom (and all your updates). It was great. I wish the news was like that. Straight forward, factual, unemotional.  Bravo to both of you ladies!! 

Read More...

EMA Care information and Q&A conference

Thanks so much for your time and attention! It was excellent! Thank you guys so much for organizing.

Read More...

EMA Care information and Q&A conference

Thank you! Very helpful and comprehensive.

Read More...

WhatsApp groups

I really appreciate being apart of your WhatsApp groups. It keeps me informed and up to date!

Read More...

Ema Care WhatsApp groups

I have been following your updates closely and I really appreciate your posts and I know that I am reading accurate information 

Read More...

Recommended by an Infectious Disease Specialist

My experience with Ema Care has been so positive that I wanted to share it in case it could help someone else. Eight days ago my daughter, a Shanah Bet student, called to say she wasn’t feeling well and had symptoms of Covid-19. I was put in touch with an Infectious Disease specialist who recommended Ema Care. I reached Dr. Eliana Aaron easily and signed my daughter up. The next morning, Ema Care gave my daughter a telehealth exam and provided her with prescriptions, as well as a list of

...
Read More...