logo ema care

logo ema care

About EMA Care

We provide case management and medical concierge services in Israel
About EMA Care

I write to express my hakarat hatov (positive recognition) and my gratitude to the two health professionals from EMA Care that have been from the start professionally involved and continue to be interested in my care and long-term recovery.

After a serious fracture, I was hospitalized in the north, and my insurance company recommended EMA Care services to help me. After a surgeon was pressuring me to sign consent for surgery, I realized that I needed to remain alert and therefore declined their offer of pain medications.

In the morning, the physicians had met and decided to proceed with surgery. My leg was not more swollen than the night before. I knew I was in trouble and felt very unsafe being there. I did not want surgery, and I wanted to return to the US for another opinion (Turns out, I didn’t need the surgery).

I called my travel insurance and they immediately responded and sent health professionals from EMA Care to visit me and to assess the situation, all the while coordinating with EMA Care to transfer me to a well reputed hospital in Jerusalem. At the same time, EMA care was coordinating my return to the US through my US insurance company, which was my preference.

Meanwhile, the health professional, from EMA Care were helping me in so many ways, too numerous to sketch in detail. Eliana, from her location, was constantly in touch with me, and Shani, who visited me, was in touch with Eliana throughout the ordeal. Shani, compassionately, remained at my bed side beyond her allotted time. Eliana informed me of my patient rights, including that I had the right to refuse surgery.

Shani also introduced me to the social worker, Talia, at Poriah, which turned out to be of great benefit for me in getting the Clexane treatment and the necessary Fit-to- Fly document for my flight back to the States. The administration of Clexane was done upon Eliana’s  urging.

It was bashert and brilliant thinking by Eliana to ask Shani to be my attendant on the flight. Eliana, on my behalf, had successfully advocated that an attendant should accompany me. My US insurance finally agreed to a non- medical attendant. Eliana knew that by asking Shani (a health professional), I would have the best of both terms. And in reflection, having Shani accompany me was really critical to my well-being on the flight. She even taught me on the plane how to use crutches!

Shani graciously took Yad Sarah’s crutches back with her to Israel. The EMA Care team was an exceptional human resource for me and I am sure that I am not the only one to reap patient care benefits from them.

These health professionals are amazing: they use good judgment, are skilled and professional and give their hearts to the people under their care.

Please thank them on my behalf and know that you are truly blessed in using their services. I feel fortunate to have been the recipient of the medical attention and bed-side care given by the EMA Care staff, including Eliana and Shani.

B’hatzlachah u’bivrachah.

LM, New York

Our Latest Blogs

11 May 2021
On April 30th, thousands of people arrived at Har Meron to celebrate Lag B’Omer. Due to the overload of people, 45 people were crushed to death, and 150 people were injured.  The natural landscape of Har Meron is extremely steep. Additionally, t...
09 May 2021
Over 32 million Americans have food allergies, and the numbers have been growing over the last few years. Each year, we celebrate Food Allergy Awareness Week. This week, the allergy community has a unique opportunity to raise awareness of their food ...
06 May 2021
A lot of confusion exists among people regarding the difference between all the tests relating to COVID-19. Here is the difference between a rapid antigen test and a PCR test: Rapid antigen test (RAT): Rapid antigen test (RAT) detects specific viral ...

EMA Care in the News

27 April 2021
In April 2021, after a long year with a strict non-entry policy, the Israeli government decided to allow visitors to enter Israel under certain circumstances. The Israeli government was reluctant about opening its borders. Therefore, they haven't mad...
18 June 2020
The following article was published in the English addition of Hamodia. Written by Joel Rebibo...
14 June 2020
What will be the 'new normal' for Israel's gap year programs? According to EMA Care, an estimated 80% of programs will close down permanently if they are not able to reopen in the fall. By TZVI JOFFRE    JUNE 4, 2020 11:58  &...

What Our Clients Say

Interview with Dr. Mobeen & Dr. Eliana Aaron

Many thanks for your hour-long session on Dr. Syed's YouTube channel. This is the best Hasbara Israel could wish for!

Read More...

EMA Care information and Q&A conference

Thank you for the zoom (and all your updates). It was great. I wish the news was like that. Straight forward, factual, unemotional.  Bravo to both of you ladies!! 

Read More...

EMA Care information and Q&A conference

Thanks so much for your time and attention! It was excellent! Thank you guys so much for organizing.

Read More...

EMA Care information and Q&A conference

Thank you! Very helpful and comprehensive.

Read More...

Ema Care WhatsApp groups

I have been following your updates closely and I really appreciate your posts and I know that I am reading accurate information 

Read More...

Recommended by an Infectious Disease Specialist

My experience with Ema Care has been so positive that I wanted to share it in case it could help someone else. Eight days ago my daughter, a Shanah Bet student, called to say she wasn’t feeling well and had symptoms of Covid-19. I was put in touch with an Infectious Disease specialist who recommended Ema Care. I reached Dr. Eliana Aaron easily and signed my daughter up. The next morning, Ema Care gave my daughter a telehealth exam and provided her with prescriptions, as well as a list of

...
Read More...

Pandemic Planning

I would like to also add my compliments, you exceeded my already very high expectations. You can certainly send other schools our way for a recommendation. 

-Mr. E. Naiman

Read More...

Emacares Youtube Channel

"I recently discovered your channel and all i can say is that this is just brilliant"

Read More...

A Wonderful and Patient Resource

Dear Dr. Eliana words simply cannot express how much you have done for all of us and so many others in keeping us informed, calming anxieties, and being such a wonderful and patient resource through such a difficult time. Wishing you much bracha and hatzlacha in the merit of all the countless mitzvot u have done to help so many through these trying times; mikol halev, ein milim and thanks so so much .

Gap Year Program Staff

Read More...

A True Tzadikah

Hello Dr. Aaron. I cannot thank you enough for providing not only crucial information but a framework that gave us stability and allowed us to function (instead of descending into chaos, which undoubtedly would have happened, if not for you). At the risk of waxing dramatic, I will tell you that when I think of what you've done these past couple of months, what comes to mind is Rav Yohanan Ben Zakai asking Vespasian to give him Yavneh ve-Hakhameha, thus saving the entire enterprise of Talmud

...
Read More...