It’s inevitable that somewhere, somehow, a teen from one of the many Israeli summer programs could be in a hospital emergency room this summer. There are hundreds of teens here, and the sad but true fact is that someone is going to get hurt or sick. The program director, a counselor, or an ambulance will take the teen to the hospital.
What happens when the teen arrives in the ER?
Emergency rooms in Israeli hospitals follow typical ER protocol. However, hospitals are even more crowded here. Hospitals in remote locations may offer sub-optimal care. Patients are treated based on the severity of the illness and often can be waiting for hours to be seen by a physician. If lab tests and/or x-rays ordered a diagnosis, it could be even slower.
A trip to the ER means a health crisis and a lot of uncertainty. It can be frightening. Often the program staff is ill-equipped to handle a health crisis. EMA Care provides the support needed to navigate the emergency room visit, filling the gaps left open between the program, the teen, the hospital, and the parents.
EMA Care provides:
A Hebrew/English speaking advocate. A trained medical professional can help the teen describe symptoms and translate to English what the hospital staff is saying to the teen.
- Medical advocacy- assuring the teen receives the best medical care available. We advocate for specific tests to be done when medically indicated. We also share our knowledge, experience, and our connections to the best specialists in Israel.
- Phone contact with the parents- communicating precisely what is happening, what the choices are, and how to move forward best.
- Remote Accompaniment throughout the health crisis, so the teen never feels alone.
EMA Care is here when you cannot be. If your teen is hospitalized this summer call EMA Care, the ONLY assurance health care company in Israel.
EMA Care provides medical concierge, case management, and patient advocacy services to tourists, students, and residents of Israel. Contact us today to schedule your free consultation.